Cerdant

PCI compliance and 24/7/365 network protection for multi-unit retailers.

Retailers with a Wide Area Network (WAN) are challenged by the increasing demands of PCI compliance along with the costs of running a secure network. Cerdant provides a number of services specifically designed to meet the needs of these companies.

PCI Compliance

Each year new rules are added to the PCI specifications that create an extra burden for retail companies. Often, they fail to meet all of the requirements simply because they lack the resources and technology to do so. Cerdant assists retailers with compliance in a number of ways. We configure and design networks that will meet or exceed PCI requirements. We provide incident tracking and recording. We assist with the design of wireless solutions that will meet PCI requirements. We provide the most cost effective solution for rogue access point detection in the industry.

Threat Detection

Cerdant has developed a state-of-the-art system designed to detect a threat to the network in the form of Viruses, Spyware, hackers and other malicious activity. Cerdant security personnel investigate incidents detected by the system and proactively work with the customer to resolve the issue.

Network Health Monitoring

One of the challenges to retail organizations is the lack of service levels on low-cost broadband networks. Most DSL and Cable providers do not monitor the customer endpoints or initiate a response to outages. Cerdant’s network monitoring system constantly determines whether the network connectivity at each location is operating properly. In the event of a failure, Cerdant personnel work quickly to determine the source of the outage and resolve the issue.

Equipment Repair/Replacement

Cerdant keeps hot spares of every supported unit in the field. In addition, we backup the configuration of every device every night. In the event of a failure, a device is quickly configured and shipped overnight. When it arrives, it is ready to replace the defective device without any configuration.

Technical Support

Cerdant has a team of dedicated SonicWALL certified engineers available 24x7 that can solve any network or configuration problem. In most cases, any changes to the network or firewall settings can be accomplished in minutes. There is no limit to the amount of assistance that can be requested for a low, fixed monthly fee.

Deployment Services

For large retail installations that require on-site assistance with configuration, cabling and deployment of the networking equipment, Cerdant will provide a custom solution designed to meet the customer’s needs regardless of the location.

Wi-Fi Hotspot Services

For companies that wish to provide Wi-Fi to their guests, Cerdant has a variety of solutions designed to meet the needs of the retail customer.